Privacy Policy

Our Commitment to Your Privacy

Kooks Wild Ride (“Kooks Wild Ride,” “we,” “our,” or “us”) is committed to protecting the privacy of our potential and existing customers. This privacy policy (the “Privacy Policy”) applies to all Personal Data (as defined below) processed by us, including Personal Data collected or submitted through our websites, emails, mobile applications, official social media pages, or through other online and offline channels as further described below (collectively, the “Kooks Wild Ride Services”).

If you cannot, or choose not to, provide us with the personal information we reasonably require, we may be unable to provide you with the information, goods, or services you have requested.

PERSONAL DATA

“Personal Data” means information or pieces of information that could identify you, such as:

Name and contact details (e.g., postal and email address, telephone number)
Profile information (e.g., username, profile picture, or social media account ID)
Country of residence
Birth date
Gender
Technical information (e.g., IP address, browser and device data, cookies, app usage data, location data)
Preferences (e.g., shopping habits, browsing history)
Payment information (credit/debit card numbers)
Identification documents (e.g., passport number)
Health-related information (e.g., allergies or illness)

How Do We Collect Personal Data?

We collect Personal Data in a variety of ways:

Directly from you: Online (e.g., signing up for a newsletter, making a booking) or offline (e.g., calling customer service).
Through cookies and similar technologies: For functionality, personalization, and analytics. Learn more at http://www.allaboutcookies.org.
Through mobile applications: When you use our apps, we may collect app usage data.
Through your device: Location-based services if enabled.
From third-party sources: Including social media platforms, marketing partners, and public databases.

How Do We Collect Personal Data?

We process Personal Data to:

Complete bookings and deliver products/services.
Provide customer service and administrative support.
Improve and personalize the Kooks Wild Ride Services.
Analyze trends and evaluate promotional campaigns.
Provide location-based services.
Send marketing communications (with the option to unsubscribe).

How Do We Collect Personal Data?

We may share Personal Data with:

Business partners: (e.g., sales agents, accommodation providers, transportation providers).
Service providers: (e.g., IT systems, payment processors, digital marketing tools).
As required by law: To comply with legal obligations, protect our rights, or enforce agreements.

We do not sell your Personal Data to third parties.

Security

We use appropriate organizational, technical, and administrative safeguards to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.

Third-Party Sites

Our Services may include links to third-party websites or social media platforms. This Privacy Policy does not apply to those third-party sites. Please review their policies separately.

If You Are Under the Age of 13

If you are under 13, you must review this Privacy Policy with your parent or guardian. If we discover we have collected Personal Data from a child without consent, we will delete it promptly.